HBR's 10 Must Reads on Communication, Updated and Expanded (featuring "The Surprising Power of Questions" by Alison Wood Brooks and Leslie K. John)
by Harvard Business Review, Amy C. Edmondson, Alison Wood Brooks, Max H. Bazerman, Jay A. Conger
7
What People Get Wrong About Psychological Safety
by Amy C. Edmondson and Michaela J. Kerrissey
Psychological safety, which means having an environment where people feel safe to speak up, was once an obscure term in psychology and management research. Today the concept is downright popular. Countless managers, consultants, and training companies have worked hard to create psychologically safe workplaces, and thousands of articles have been devoted to the topic.
As researchers with considerable expertise in this area, we celebrate organizations’ recognition that their ability to increase quality, spur innovation, and boost performance depends on their employees’ input. Indeed, the research evidence that psychological safety improves performance ...
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