HBR's 10 Must Reads on Communication, Updated and Expanded (featuring "The Surprising Power of Questions" by Alison Wood Brooks and Leslie K. John)
by Harvard Business Review, Amy C. Edmondson, Alison Wood Brooks, Max H. Bazerman, Jay A. Conger
Notes
Quick Read: Did You Get My Slack/Email/Text?
1. Erica Dhawan, The Digital Communication Crisis, https://ericadhawan.com/wp-content/uploads/2021/05/The-Digital-Communication-Crisis.pdf.
Quick Read: What’s the Best Way to Communicate on a Global Team?
1. Zachariah C. Brown, Eric M. Anicich, and Adam D. Galinsky, “Compensatory Conspicuous Communication: Low Status Increases Jargon Use,” Organizational Behavior and Human Decision Processes 161 (2020): 274–90.
2. Molly Young, “Garbage Language: Why Do Corporations Speak the Way They Do?,” New York Magazine, February 17, 2020, https://www.vulture.com/2020/02/spread-of-corporate-speak.html.
3. Lennox Morrison, “Native English Speakers Are the World’s Worst Communicators,” BBC, October 31, 2016, ...
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