Health Care Information Systems: A Practical Approach for Health Care Management, 2nd Edition

Health Care Information Systems: A Practical Approach for Health Care Management, 2nd Edition

by Karen A. Wager, Frances W. Lee, John P. Glaser
Released June 2009
Publisher(s): Jossey-Bass
ISBN: 9780470387801

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Book description

The Best Selling Text in the Field

Updated for the New Era of Health Care IT

"This is the most comprehensive and authoritative book available for the field today."

—Mark L. Diana, PhD, assistant professor and MHA program director, School of Public Health and Tropical Medicine, Tulane University

"With health care information technology now in the national policy spotlight, this book should be required reading for every health care administrator and student."

—Mark Leavitt, MD, PhD, chairman, Certification Commission for Healthcare Information Technology

"The book provides an excellent overview of foundational principles and practical strategies—a valuable reference for health administration and health informatics students and professionals."

—Eta S. Berner, EdD, professor, Department of Health Services Administration, University of Alabama, Birmingham

"The authors skillfully provide the tools necessary to facilitate movement from a paper-based to an electronic health record environment while championing the importance of managing in such an environment."

— Melanie S. Brodnik, PhD, director and associate professor, School of Allied Medical Professions, Ohio State University

"Deploying health care information technology today is like navigating whitewater in the midst of a raging storm. Leveraging investments while introducing significant change is no easy task. It requires focused attention, a spirit of collaboration, and a willingness to learn from others. This book is written for the IT leader who is willing to tackle these challenges."

—Stephanie Reel, CIO and vice provost for Information Technologies, Johns Hopkins University

Table of contents

  1. Title Page
  2. Copyright Page
  3. List of Tables
  4. Table of Figures
  5. Table of Exhibits
  6. Dedication
  7. Foreword
  8. Acknowledgements
  9. THE AUTHORS
  10. PREFACE
    1. PURPOSE AND ORGANIZATION OF THIS BOOK
    2. IT CHALLENGES IN HEALTH CARE
    3. RISING TO THE CHALLENGES
  11. PART 1 - HEALTH CARE INFORMATION
    1. CHAPTER 1 - INTRODUCTION TO HEALTH CARE INFORMATION
      1. LEARNING OBJECTIVES
      2. TYPES OF HEALTH CARE INFORMATION
      3. INTERNAL DATA AND INFORMATION: PATIENT SPECIFIC—CLINICAL
      4. INTERNAL DATA AND INFORMATION: PATIENT SPECIFIC—ADMINISTRATIVE
      5. INTERNAL DATA AND INFORMATION: PATIENT SPECIFIC—COMBINING CLINICAL AND ADMINISTRATIVE
      6. INTERNAL DATA AND INFORMATION: AGGREGATE—CLINICAL
      7. INTERNAL DATA AND INFORMATION: AGGREGATE—ADMINISTRATIVE
      8. INTERNAL DATA AND INFORMATION: AGGREGATE—COMBINING CLINICAL AND ADMINISTRATIVE
      9. EXTERNAL DATA AND INFORMATION: COMPARATIVE
      10. EXTERNAL DATA AND INFORMATION: EXPERT OR KNOWLEDGE BASED
      11. SUMMARY
      12. KEY TERMS
      13. LEARNING ACTIVITIES
    2. CHAPTER 2 - HEALTH CARE DATA QUALITY
      1. LEARNING OBJECTIVES
      2. DATA VERSUS INFORMATION
      3. PROBLEMS WITH POOR-QUALITY DATA
      4. ENSURING DATA AND INFORMATION QUALITY
    3. CHAPTER 3 - HEALTH CARE INFORMATION REGULATIONS, LAWS, AND STANDARDS
      1. LEARNING OBJECTIVES
      2. LICENSURE, CERTIFICATION, AND ACCREDITATION
      3. LEGAL ASPECTS OF MANAGING HEALTH INFORMATION
  12. PART 2 - HEALTH CARE INFORMATION SYSTEMS
    1. CHAPTER 4 - HISTORY AND EVOLUTION OF HEALTH CARE INFORMATION SYSTEMS
      1. LEARNING OBJECTIVES
      2. DEFINITION OF TERMS
      3. HISTORY AND EVOLUTION
      4. WHY HEALTH CARE LAGS IN IT
    2. CHAPTER 5 - CURRENT AND EMERGING USE OF CLINICAL INFORMATION SYSTEMS
      1. LEARNING OBJECTIVES
      2. THE ELECTRONIC MEDICAL RECORD
      3. OTHER MAJOR HCIS TYPES
      4. FITTING APPLICATIONS TOGETHER
      5. INFORMATION EXCHANGE ACROSS BOUNDARIES
      6. OVERCOMING BARRIERS TO ADOPTION
    3. CHAPTER 6 - SYSTEM ACQUISITION
      1. LEARNING OBJECTIVES
      2. SYSTEM ACQUISITION: A DEFINITION
      3. SYSTEMS DEVELOPMENT LIFE CYCLE
      4. SYSTEM ACQUISITION PROCESS
      5. PROJECT MANAGEMENT TOOLS
      6. THINGS THAT CAN GO WRONG
    4. CHAPTER 7 - SYSTEM IMPLEMENTATION AND SUPPORT
      1. LEARNING OBJECTIVES
      2. SYSTEM IMPLEMENTATION PROCESS
      3. MANAGING THE ORGANIZATIONAL ASPECTS
      4. SYSTEM SUPPORT AND EVALUATION
  13. PART 3 - INFORMATION TECHNOLOGY
    1. CHAPTER 8 - TECHNOLOGIES THAT SUPPORT HEALTH CARE INFORMATION SYSTEMS
      1. LEARNING OBJECTIVES
      2. SYSTEM SOFTWARE
      3. DATA MANAGEMENT AND ACCESS
      4. NETWORKS AND DATA COMMUNICATIONS
      5. INFORMATION PROCESSING DISTRIBUTION SCHEMES
      6. THE INTERNET, INTRANET, AND EXTRANETS
      7. CLINICAL AND MANAGERIAL DECISION SUPPORT
      8. TRENDS IN USER INTERACTIONS WITH SYSTEMS
      9. INFORMATION SYSTEMS ARCHITECTURE
    2. CHAPTER 9 - HEALTH CARE INFORMATION SYSTEM STANDARDS
      1. LEARNING OBJECTIVES
      2. STANDARDS DEVELOPMENT PROCESS
      3. CLASSIFICATION, VOCABULARY, AND TERMINOLOGY STANDARDS
      4. HEALTH RECORD CONTENT STANDARDS
    3. CHAPTER 10 - SECURITY OF HEALTH CARE INFORMATION SYSTEMS
      1. LEARNING OBJECTIVES
      2. THE HEALTH CARE ORGANIZATION’S SECURITY PROGRAM
      3. THREATS TO HEALTH CARE INFORMATION
      4. OVERVIEW OF HIPAA SECURITY RULE
      5. OUTLINE OF HIPAA SECURITY RULE
      6. ADMINISTRATIVE SAFEGUARDS
      7. PHYSICAL SAFEGUARDS
      8. TECHNICAL SAFEGUARDS
      9. SECURITY IN A WIRELESS ENVIRONMENT
      10. REMOTE ACCESS SECURITY
  14. PART 4 - SENIOR MANAGEMENT IT CHALLENGES
    1. CHAPTER 11 - ORGANIZING INFORMATION TECHNOLOGY SERVICES
      1. LEARNING OBJECTIVES
      2. INFORMATION TECHNOLOGY FUNCTIONS
      3. ORGANIZING IT STAFF AND SERVICES
      4. IN-HOUSE VERSUS OUTSOURCED IT
      5. EVALUATING IT EFFECTIVENESS
    2. CHAPTER 12 - IT ALIGNMENT AND STRATEGIC PLANNING
      1. LEARNING OBJECTIVES
      2. OVERVIEW OF STRATEGY
      3. AREAS REQUIRING IT STRATEGY
      4. IT STRATEGY VECTORS
      5. THE IT ASSET AND GOVERNING CONCEPTS
      6. A NORMATIVE APPROACH TO IT STRATEGY
      7. IT STRATEGY AND ALIGNMENT CHALLENGES
      8. IT AS A COMPETITIVE ADVANTAGE
    3. CHAPTER 13 - IT GOVERNANCE AND MANAGEMENT
      1. LEARNING OBJECTIVES
      2. IT GOVERNANCE
      3. IT EFFECTIVENESS
      4. IT BUDGET
    4. CHAPTER 14 - MANAGEMENT’S ROLE IN MAJOR IT INITIATIVES
      1. LEARNING OBJECTIVES
      2. MANAGING CHANGE DUE TO IT
      3. MANAGING IT PROJECTS
      4. UNDERSTANDING IT INITIATIVE FAILURES
    5. CHAPTER 15 - ASSESSING AND ACHIEVING VALUE IN HEALTH CARE INFORMATION SYSTEMS
      1. LEARNING OBJECTIVES
      2. DEFINITION OF IT-ENABLED VALUE
      3. THE IT PROJECT PROPOSAL
      4. STEPS TO IMPROVE VALUE REALIZATION
      5. WHY IT FAILS TO DELIVER RETURNS
      6. ANALYSES OF THE IT VALUE CHALLENGE
    6. CHAPTER 16 - HEALTH IT LEADERSHIP
      1. CASE 1: BOARD SUPPORT FOR A CAPITAL PROJECT - Major themes: strategic planning ...
      2. CASE 2: THE DECISION TO DEVELOP AN IT STRATEGIC PLAN - Major themes: strategic ...
      3. CASE 3: SELECTION OF A PATIENT SAFETY STRATEGY - Major themes: strategic ...
      4. CASE 4: STRATEGIC IS PLANNING FOR THE HOSPITAL ED - Major themes: strategic ...
      5. CASE 5: PLANNING AN EMR IMPLEMENTATION - Major themes: IT strategy; system implementation
      6. CASE 6: CONSIDERATIONS FOR VOICE OVER IP TELEPHONY - Major themes: assessing ...
      7. CASE 7: IMPLEMENTING A CAPACITY MANAGEMENT INFORMATION SYSTEM - Major theme: ...
      8. CASE 8: IMPLEMENTING A TELEMEDICINE SOLUTION - Major themes: system ...
      9. CASE 9: REPLACING A PRACTICE MANAGEMENT SYSTEM - Major themes: IT governance; ...
      10. CASE 10: CONVERSION TO AN EMR MESSAGING SYSTEM - Major themes: system ...
      11. CASE 11: CONCERNS AND WORKAROUNDS WITH A CLINICAL DOCUMENTATION SYSTEM - Major ...
      12. CASE 12: STRATEGIES FOR IMPLEMENTING CPOE - Major themes: system ...
      13. CASE STUDY 13: IMPLEMENTING A SYNDROMIC SURVEILLANCE SYSTEM - Major themes: IT ...
      14. CASE STUDY 14: THE ADMITTING SYSTEM CRASHES - Major theme: disaster recovery
      15. CASE STUDY 15: BREACHING THE SECURITY OF AN INTERNET PATIENT PORTAL - Major ...
      16. CASE STUDY 16: ASSESSING THE VALUE AND IMPACT OF CPOE - Major theme: assessing ...
  15. REFERENCES
  16. INDEX

Product information

  • Title: Health Care Information Systems: A Practical Approach for Health Care Management, 2nd Edition
  • Author(s): Karen A. Wager, Frances W. Lee, John P. Glaser
  • Release date: June 2009
  • Publisher(s): Jossey-Bass
  • ISBN: 9780470387801