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How to be assertive in any situation
book

How to be assertive in any situation

by Sue Hadfield, Gill Hasson
August 2010
Beginner
224 pages
5h
English
Pearson Life
Content preview from How to be assertive in any situation
PUTTING IT INTO PRACTICE
144
weeks, later. Consider what has been said and honestly evaluate
whether it has any validity. Don’t be tempted to refute criti-
cism just because it is hurtful – but don’t accept it just because
someone else has said it. If you’re not sure, ask them to rephrase
it: ‘Do you mean that you don’t like . . . ?’
Consider what has been said and
honestly evaluate whether it has
any validity.
Whatever the body language of your critic is like (and it is
quite likely to be antagonistic as giving criticism seems to make
people either anxious or aggressive) make sure that you don’t
respond by mirroring their stance and tone of voice. Try to
relax your posture (this is easier if you are sitting down), keep ...
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Publisher Resources

ISBN: 9780273738503