May 2025
Intermediate to advanced
168 pages
3h 6m
English
Content preview from How to Deal with Difficult People, 6th Edition
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03Dealing with bosses who drive you barmy
The brain is a wonderful organ; it starts working the moment you get up in the morning and doesn’t stop until you get to the office.
Robert Frost
People get promoted and become the boss for all kinds of reasons. Some do so because they are really good at what they do, manage people and situations well, have a good grasp of the wider picture and can communicate ideas easily.
That’s the boss from heaven.
Unfortunately, many bosses are from hell!
In technically oriented companies bosses are often promoted because they are anoraks and propeller heads. They are very good at the techie bits, but when it comes to people they don’t have a clue.
In family businesses, they become the boss because their daddy says ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.