May 2025
Intermediate to advanced
168 pages
3h 6m
English
Content preview from How to Deal with Difficult People, 6th Edition
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18e-difficult@yourplace
Turn off your email; turn off your phone; disconnect from the internet; figure out a way to set limits so you can concentrate when you need to, and disengage when you need to. Technology is a good servant but a bad master.
Gretchen Rubin
Having a laugh, innocent fun, office jokes. You must be used to them by now. Once upon a time, the jokes were told around the tea trolley or in the canteen. Then came the funny cartoons copied on the new Xerox machine. Now there is email and social media.
This is much more difficult to deal with.
The office jokers have a new toy. More importantly, it is not just the office joker. It’s the office jokers in all the other offices, far and wide, who can dump their stuff into your system. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.