How To Manage Training: Facilitating Workplace Learning for High Performance

Index

Accounting, 144–148

Administrator, 125

changing workforce, serving, 128–130

hiring outsiders, 132–134

internal networking for learning, facilitating, 130–132

learning management system (LMS), 134–136

software company, case study, 126–128

training project, quality assessment, 137

training project management, 136–137

Adult learners, 83, 84, 108, 117, 128

Agency’s vision thing, 75–76

Americans with Disabilities Act (ADA), 100–102

Balance, 6, 30

Blended learning, 43, 102

Brainstorming, 49–50

Brochures, 25, 26

Budget keeper, 141

budgeting and accounting, 144–148

make-or-buy decision, 148–151

productivity, 144–146

reporting relationships, 142, 144

return on investment (ROI), 146–148

training operation, as cost center, 143

training operation, ...