How to Speak Human

About the authors

Dougal and Jen Jackson are a couple of curious humans with a fascination for what makes people tick. Founders of employee experience company Jaxzyn, they consider themselves mighty fortunate to work with a diverse team of thinkers, communicators, creators and doers, discovering and implementing ways to make our workplaces more human.

Jaxzyn is a small company with a big vision: an unshakable belief that organisations can have it all. They can be profitable. They can be good for society and the environment. And they can be wonderful places to work, where people go to work happy and return home happier, better for having gone to work that day. Perhaps we’re a little starry-eyed, but we’d rather be part of a world that believes that better is possible.

Along the way we’ve been privileged to work with like-minded folk from organisations such as PepsiCo, Mattel, Novartis, Amazon, Nestlé, Probuild, Origin Energy, Urban Utilities and Blue Care. It’s these few — the difference-makers and visionaries, trendsetters and forward-thinkers, influencers and leaders — that move the many. These are the people who push departments, organisations and industries forward. People, just like you and just like us, who believe in possibility. Believe in human.

Dougal leads research and development at Jaxzyn. He spends his days researching, writing, making, thinking and surfing (and thinking about surfing). He draws on a background in design and communication to bring an unorthodox ...