V
Contents
Preface ix
abo u t th e au t h or xiii
chaP ter 1 Intro du c t I o n 1
1.1 What HCI Is and Why It Is Important 1
1.2 Principles of HCI 3
1.2.1 “Know y User” 3
1.2.2 Understand the Task 6
1.2.3 Reduce Memory Load 7
1.2.4 Strive for Consistency 7
1.2.5 Remind Users and Refresh eir Memory 8
1.2.6 Prevent Errors/Reversal of Action 9
1.2.7 Naturalness 10
1.3 Summary 11
References 12
chaP ter 2 SPec I fI c hcI GuId e l I n eS 13
2.1 Guideline Categories 13
2.2 Examples of HCI Guidelines 15
2.2.1 Visual Display Layout (General HCI Design) 15
2.2.2 Information Structuring and Navigation
(General HCI Design) 16
2.2.3 Taking User Input (General HCI Design) 18
2.2.4 Users with Disability (User Type) 20
2.2.5 Mobile Device (Pl ...