August 2010
Intermediate to advanced
112 pages
1h 23m
English

You’ve implemented the new process. Now you face another challenge: ensuring that the redesigned process continues to deliver the results you want. You now need to establish a system for continually monitoring—and improving—the redesigned process’s performance. That means identifying and fixing problems as they come up.
To continually improve your process, you:
In your redesign phase (phase ...
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