April 2021
Intermediate to advanced
240 pages
5h 19m
English
Content preview from Influential Internal Communication
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Introduction to internal communication
Communication inside organizations, between employees, is internal communication. It’s often part of PR due to its link to relationships and it can also be linked to HR, due to the core component being employees.
Communicating with employees is not the same as communicating with other stakeholders. Employees have a different relationship with the organization from customers, they are part of it, and they belong to it.
To define internal communication is challenging. There are hundreds of definitions because the breadth of what it includes is huge. Over the years, there have been several definitions from academics, authors, consultants and those working in-house as an internal communications manager, ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.