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Influential Internal Communication
book

Influential Internal Communication

by Jenni Field
April 2021
Intermediate to advanced
240 pages
5h 19m
English
Kogan Page
Content preview from Influential Internal Communication

02

Without communication there is chaos

In the first chapter we discussed the role of internal communication inside organizations, looking at frameworks, the link to culture and the relationship between communication and engagement.

In this chapter we will explore what chaos is inside organizations and why it needs to be explored as a fundamental aspect of modern work. A phrase we often hear is that change is the only constant. I’d argue that really, this is chaos. We have tried to package it in change and create roles and processes around change to help us manage systems and people but it doesn’t always work.

When I write about chaos in organizations people often jump to a mental image of people running around, a major crisis under way and ...

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Publisher Resources

ISBN: 9781789666144