Information Architecture: Blueprints for the Web, Second Edition introduces the core concepts of information architecture: organizing web site content so that it can be found, designing website interaction so that it's pleasant to use, and creating an interface that is easy to understand. This book helps designers, project managers, programmers, and other information architecture practitioners avoid costly mistakes by teaching the skills of information architecture swiftly and clearly.
Table of Contents
- Introduction: Why Blueprint a Web Site?
1. First Principles
- Principle #1: Design for Wayfinding
- Principle #2: Set Expectations and Provide Feedback
- Principle #3: Design Ergonomically
- Principle #4: Be Consistent; Consider Standards
- Principle #5: Provide Error Support—Prevent, Protect, and Inform
- Principle #6: Rely on Recognition Rather than on Recall
- Principle #7: Provide for People of Varying Skill Levels
- Principle #8: Provide Contextual Help and Documentation
- This Chapter Will Self-Destruct in Five Seconds
2. Balancing Acts—Users, Technology, and Business
- Who Are Your Users?
- Our Five Steps
- Why Does Your Business Need You to Make a Web Site?
- What Are Your Materials?
3. Sock Drawers and CD Racks—Everything Must Be Organized
- May I Help You?
- Question #1: Am I in the Right Place?
- Question #2: Do They Have What I’m Looking For?
- Question #3: Do They Have Anything Better?
- Question #4: What Do I Do Now?
- Organization for the Masses
- Doing a Card Sort—An Exercise in Organization
- You Really Can Be in Two Places at Once
- Faceted Classification
- Stuffing the Stuff
4. A Bricklayer’s View of Information Architecture
- Storytelling for “findability”
- Hand-crafted metadata for your finding pleasure
- One language for all
- Controlled vocabulary
- Equivalence relationships
- Hierarchical relationships
- Associative relationships
- Everybody spels difernt
- Building a controlled vocabulary
- Social classification
- Types of tags
- Challenges in tagging systems
- Getting Meta
5. Search and Ye Shall Find
- The Meat and Potatoes of Search
- Search Should Be Fast, Easy, and Magic
- Search Must Be Fast
- Search Must Be EASY for People to Use
- Query Suggester
- Vertical Search
- Human Disambiguation
- Search Must Be MAGIC
- One More Thing
- Mind-reading is Expected...
6. From A to C by Way of B
- If I Only Had a Brain: Smarter Storytelling with Interaction Design
- Personas, or Playing Barbies for Designers
How to Create Personas
- 1. Summarize findings. Distribute to stakeholders
- 2. Hold a work session with stakeholders and the development team to brainstorm personas
- 3. Prioritize and cull personas; develop primary and supporting personas
- 4. Make the personas into real people
- 5. Apply the personas
- Scenarios: The Joseph Campbell Method
- Sitepath Diagramming
- Task Analysis: Diagramming It All
7. From Box to Page
- Linking the Chain
- Focus the Page on the User’s Primary Task
- Match Discrete Tasks to Discrete Pages
- Group Like Tasks Together
- Document Site Structure with a Site Map
- Make the Next Step Accessible
- Manage Multiple Next Steps
- Zone Your Page for Interaction
- Document Your Page with Wireframes
- The Page Is Important
8. The Tao of Navigation
- Four Ways Users Seek Information
- Three Types of Navigation
- Global Navigation
- Local Navigation
- Associative Navigation: What’s Next and Safety Nets
- Utility Navigation, the Red-headed Step-child
- Designing Navigation—Three Questions to Ask Yourself
- Pagination—Navigating Multiple Pages
- What Does It All Mean?
9. Architecting Social Spaces
- Principles for Social Architecture
- Elements of Social Architecture
- Architecture for Humans
10. All Together Now
- Project: Boxes & Arrows, an Online Magazine
- Step 1: What Does B&A Need?
- Step 2: What’s the Problem, Really?
- Step 3: Reframing the Problem
- Step 4: Who Are the Affected Users?
- Step 5: What Do the Users Want to Do?
- Step 6: What Does Our Content Look Like?
- Step 7: How Does the Technology Work?
- Step 8: Designing the Keywords Page
- Step 9: Designing the Article Page
- 11. And in the End...
- Title: Information Architecture: Blueprints for the Web, Second Edition
- Release date: January 2009
- Publisher(s): New Riders
- ISBN: 9780321591999