Information Security Incident Management ◾ 267
Human Resources
Hiring, disciplining, and dismissing team members are the realm of human
resources (HR). Helping HR understand the skill levels and type of person who
will work well on the team is important. HR is also the keeper of policies and pro-
cedures so having their help in revisions and updates is vital. Most HR professionals
are willing to listen and help select the proper staff. Low team turnover makes their
job easier.
Media Relations/Public Affairs
e technical level required by a team leaves only the Incident Lead to handle
outside requests for data. e ability to utilize additional media services to help in
the control of the event is critical. Unconfirmed rumors can do more damage to ...