Information Technology Project Management: Providing Measurable Organizational Value, Fourth Edition

CHAPTER 13

Leadership and Ethics

CHAPTER OVERVIEW

Chapter 13 focuses on project leadership and two important related components—ethics and managing multicultural projects. After studying this chapter, you should understand and be able to:

• Define leadership and understand its role and importance in successfully managing IT projects.
• Describe the five approaches to exemplary leadership.
• Describe six leadership styles.
• Define the concept of emotional intelligence and how it can help one to become a more effective leader.
• Define ethics and understand its importance in project leadership.
• Understand some of the ethical challenges that you may face as a project leader or project team member.
• Describe a process for making ethical decisions.
• Understand culture and diversity as well as the some of the challenges of leading and managing a multicultural project.

INTRODUCTION

Up to this point, we have covered the important tools and processes needed to be an effective project manager. However, a successful project requires leadership. A project leader most certainly would be the project manager, but a project can also have other individuals who must assume leadership roles at different times over the course of the project life cycle. For example, a project team member may be called upon to provide leadership or guidance because of his or her experience or knowledge.

Although there is no ...