ISP Service Pricing, Service-Level Agreements, and Technical Characteristics

In addition to evaluating the availability of services, customers should consider pricing and technical characteristics of an offered service before selecting a service provider. Although technical characteristics in particular might seem intimidating, they have enormous implications for the reliability and ease of use of the provider that you eventually select. Technical issues that this section addresses include backbone characteristics, circuit demarcation, and dedicated hosting.

ISP Service Pricing

Prices for services can vary dramatically between ISPs, even for the same services and within the same geographical regions. The provider's relative strength and amount ...

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