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Key Business Solutions, 2nd Edition
book

Key Business Solutions, 2nd Edition

by Antonio Weiss
February 2024
Intermediate to advanced
250 pages
6h 59m
English
FT Publishing International
Content preview from Key Business Solutions, 2nd Edition

Appendix: How the tools and techniques fit into the OBTAIN process

Chapters and sections Tools and techniques covered
  1. 1.Outline the problem
  1. 1.1The problem may be big, but it should fit on one page
Problem statement
  1. 1.2The key issues you need to know to solve the problem
Value-Context-Performance-Hypotheses (VCPH) pack
  1. 1.3Understanding the issues from your users’ perspective
User research
  1. 2.Break down the issues
  1. 2.1Untangling the mess
Issue tree
  1. 2.2Prioritise your workload to maximise your effort: output ratio
2 × 2 prioritisation matrixWorkplan
  1. 3.Test the hypothesis
  1. 3.1You are the doctor; the problem is your patient
Hypothesis treeData gatheringCyber and data security ...
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Publisher Resources

ISBN: 9781292734705