APPENDIX B

Leading in Cyberspace

VIRTUAL MANAGEMENT, BROUGHT ABOUT BY THE RISE OF the Internet, globalization, outsourcing, telecommuting, and virtual teams, is management of frequently widely dispersed groups and individuals with rarely, if ever, meeting them face-to-face. (Wikipedia)

Can You Use These Eight Skills on the Internet?

This is a billion-dollar question in the virtual age. We have given it a great deal of thought. We have led planning meetings online. We have conducted virtual seminars. We have made presentations, both to people we can see on-screen and those we can’t see. We have talked with numerous others who have done likewise. We all come to the same conclusions:

There is no virtual substitute so satisfying as working with ...

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