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Why This Book?
Introduction: Self Control Is the Best Control
1 Control Structure, Not People
2 Let Everyone Be Responsible
3 Consider Anxiety “Blocked Excitement”
4 Avoid “Taking It Personally”
5 Disrupt Fight or Flight
6 Include the Right People
7 Experience the “Whole Elephant”
8 Surface Unspoken Agreements
Epilogue: What’s Next for Leaders?
Appendix A: Practicing Percept Language
Appendix B: Leading in Cyberspace
About the Authors