CHAPTER FOUR

INTERPERSONAL MASTERY

Leading through Synergy and Service

Martin was an incredibly gifted executive; his talent and intelligence were apparent in everything he did. At early stages of his career, his cognitive skills helped him excel in many challenging assignments. As his achievements advanced, Martin started to believe “his press” and internalized the belief that “he was the person who made things happen at this organization.” He began to lose touch with the synergy that was supporting his accomplishments. He thought he was the prime mover, and in reality his teams were the ones creating and supporting his achievements. Gradually his relationships and team dynamics became strained, and he couldn’t understand why.

To help Martin ...

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