Leadership in Action: Inside Out: Transforming Your Leadership Culture
by John B. McGuire, Gary Rhodes, Charles J. Palus
DRIVING BEHAVIOR
Culture sets norms on everything in an organization: how to share bad news, whether to take risks, whether and how people are developed and promoted, how people interact with one another, how problems are solved, and so on. Culture may, for instance, dictate respect for hierarchy, with decision making that goes through clear channels. Operating outside that structure may be unacknowledged or flagged as renegade and unwelcome behavior. In another context, that same back channel or informal approach to getting things done may be the norm. Without knowing how to work in that structure, leaders will be ineffective.
Cultural beliefs drive behavior. Decisions are the go-betweens, interpreting inbound data and translating the cultural ...
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