About the Authors

RONALD A. HEIFETZ, Founding Director of the Center for Public Leadership at Harvard University’s John F. Kennedy School of Government, is renowned worldwide for his seminal work on the practice and teaching of leadership. His research at Harvard focuses on how to build adaptive capacity in societies and organizations. His courses on leadership and authority are among the most popular in the University, and his widely acclaimed book, Leadership Without Easy Answers, has been translated into many languages and is currently in its twelfth printing. Heifetz consults extensively in the United States and abroad with leaders in business, government, and nonprofits.

A graduate of Columbia University, Harvard Medical School, and the ...

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