About the Authors

RONALD HEIFETZ cofounded the Center for Public Leadership at Harvard University’s John F. Kennedy School of Government, where he pioneered leadership theory and education beginning in 1983. He advises heads of government, businesses, and nonprofit organizations around the world. President Juan Manuel Santos of Colombia commented on Heifetz’s advice in his 2016 Nobel Peace Prize Lecture. Heifetz’s first book, Leadership Without Easy Answers (1994), is a classic in the field and one of the ten most assigned course books at Harvard and Duke Universities. His research aims to provide a conceptual foundation for the study and practice of leadership and strategies to develop the adaptive capacity of organizations and societies. Heifetz ...

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