CHAPTER 4
THE SEVEN DAILY TASKS OF LEADERSHIP
Leadership is action, not position.
THE WORK OF LEADERS rarely includes actually performing the tasks that their organizations are designed to accomplish. CEOs don’t actually make the products their corporations sell. University presidents rarely teach students. Hospital administrators never treat patients. And generals hardly ever ‘‘fight’’ the enemy, at least in the sense that the ordinary soldier understands that word. So what is it that leaders really do?
Most discussions of leadership look at the subject from the leader’s perspective, from the viewpoint of persons who are supposed to provide this elusive but supposedly essential quality to organizations and institutions. So ...
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