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Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers
book

Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers

by Reldan Nadler
September 2010
Beginner to intermediate
336 pages
7h 18m
English
McGraw-Hill
Content preview from Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers

INDEX

Accountability and consequences, 154

Accurate self-assessment

defined, 69

emotional intelligence and, 25

interview questions on, 216–17

Achievement orientation

defined, 69

emotional intelligence and, 25

interview questions on, 211–12

Acknowledging what other people say, 252–53, 268

Action Plans, Star Performer

communication and empathy skills and, 257, 301–2

defined, 76, 80–82

developing others and, 207, 242–43

review of, 305–11

scorecard for 311–13

self-confidence and, 137–39

self-control and, 106–8

teamwork, collaboration, and, 186–87

Adaptability

defined, 69

emotional intelligence and, 25

interview questions on, 211

Affect labeling, 94–95

Age and Emotional Quotient (EQ), 12

Amygdala hijack. See also Emotional Self-Control

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Publisher Resources

ISBN: 9780071750950