O'Reilly logo

Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers by Reldan Nadler

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER SIXCOMMUNICATION AND EMPATHY TOOLS AND STRATEGIES

The single biggest problem in communication is the illusion that it has taken place.

—George Bernard Shaw (Nobel Prize–winning playwright)

This section provides the tools and strategies to help you become a Star Performer in the areas of Communication and Empathy. Communication and Empathy are the foundation of all social or relationship skills. A definition of Communication is illustrated with a research example followed by a Star Profile of John Davies, founder of Davies Public Relations, a top communication and public relations firm. Davies shares 11 Secrets & Current Practices that help him shine as a Star Performer in Communication. He also describes some of the pitfalls he encounters ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required