October 2016
Beginner
203 pages
5h 12m
English
Content preview from Lean UX, 2nd Edition
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 9. Case Studies
If you’re not failing every now and again, it’s a sign you’re not doing anything very innovative.
—Woody Allen
In the previous chapter, you looked at some of the shifts that organizations must make in order to begin working in a Lean UX style. In this chapter, we share with you some case studies that illustrate how companies across industries are making these shifts. As you read, you’ll see themes from Chapter 8 coming up. You’ll also see organizations making compromises, balancing old and new imperatives, and working to continuously adapt their processes, all the while using Lean UX principles and methods as their guides.
Regulations and Financial Services: Lean UX at PayPal
Industry regulation presents a challenge for Lean UX. Lean UX teams like to move quickly, to experiment with both process and product, to try new things, and learn from failure. In regulated industries, however, failure isn’t regarded casually. Regulation usually exists to prevent failures and/or limit the damage that failure can cause. Still, Lean approaches can work in regulated environments—it’s all about figuring out how to experiment safely. This case study shows how one team at PayPal began their Lean UX journey.
As one of the main forms of digital payment in the world, PayPal is ubiquitous on the Internet. But unlike many Internet companies, PayPal works with money. This means that all their work must run through a thorough legal, risk, and regulatory compliance process. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.