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Management of Banking and Financial Services, 2nd Edition by Padmalatha Suresh, Justin Paul

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CHAPTER THIRTEEN

Banking Functions, Retail Banking and Laws in Everyday Banking

CHAPTER STRUCTURE
KEY TAKEAWAYS FROM THE CHAPTER
  • Understand the basic banking terms

  • Examine the banking functions and obligations of banks to customers

  • Understand the scope and SWOT analysis of retail banking

  • Information on CBM in banking

  • Examine the laws in everyday banking

SECTION I
BASIC CONCEPTS

Commercial banking activities can be broadly categorized as retail banking and corporate banking. Retail banking refers to ...

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