Index
Note: Page numbers in italic indicate a figure on the corresponding page.
absolute zero 7, 8, 24, 69, 88, 89, 92, 197
Accountability 1000 (AA1000) 53
Aitken, Kath 155
Aitken, Matthew 155
Analytical Hierarchy Process–Quality Function Deployment (AHP–QFD) 29– 32
Aristotle 181
Armstrong, Francis 182
assurance: definition of 27– 28; see also sustainability assurance
Balanced Scorecard 33, 45, 81, 82
biodiversity footprint 76
biomimicry 117
British Safety Council Level 1 Award in Health and Safety in Workplace 131
British Safety Council Level 2 Award in Supervising Staff Safely 131
Brundtland Report 183
BS 8900 standard, sustainable development of organisations 37– 38
Business Process Re-engineering 62
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