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Managing Burnout in the Workplace by Catherine Cotter, Nancy McCormack

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8

Symptom recognition and preventing burnout

Abstract:

This chapter discusses how workers and their employers can recognize and prevent burnout. The chapter uses Leiter and Maslach’s six job domains – workload, control, reward, community, fairness, and values – to frame the discussion on how to decrease sources of stress in each of these areas. Additional information is offered on how to improve mental and physical resilience.

Key words

burnout

symptom recognition

prevention

workload

control and reward

community

fairness and values

time management

resilience

lifestyle and vacations

Introduction

Maslach et al. (2001) note that burnout, unlike depression or stress, is generally job-related and situation specific. What this means is that something ...

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