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Managing Indirect Spend: Enhancing Profitability Through Strategic Sourcing by William R. Dorn, Joe Payne

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Index

A

Aberdeen Group

Accounts payable

Administration of RFx process

Administrative assistants

Administrative expenses, types of

Alternative processes, products, and services

Alternatives to RFx process

American Metal Markets (AMM)

AMR

Ancillary fees

audits, need for

included in RFP response

pricing analysis

shipping (less-than-load)

small package shipping

and supplier scorecarding

AT&T

Audits

assistance with

invoices (pricing)

right to audit clause

service level (small package shipping)

suppliers

telecommunications

wireless services

Autorenew clauses. See Renewal clauses

Autosubstitution program, office supplies

B

Banking services

Baseline

bid comparisons

and data collection

document, components of

maintenance, repair, and operations (MRO)

move-forward strategy

office supplies

presentation to team and executives

pricing information

and RFx process

savings calculations

and selection criteria

service level information

services

shipping costs

and supplier identification

Benchmarking data

Best Alternative to Negotiated Agreement (BATNA)

Best Single Offer

Blogs

Brokers

Budgetary control programs

Business requirements

C

Carrier Connect software,390

Categories of spending

Cell-phone management. See Wireless sourcing

Change management

Cloud computing

Collaboration with suppliers

communication, importance of

market intelligence, use of

negotiations

overview

requirements, opening to supplier solutions

suppliers in similar industries

supply chain efficiencies

technical teams, use of

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