Microsoft 365 Copilot Adoption: A practical guide for business leaders and consultants
by Mark Smith, Megan Smith
Chapter 3
Commitment
Trust is fundamental to driving change. We must authentically put earning and retaining our users’ trust above all else if we are to help them along this journey and make up for the technology failures in their past.
–KARUANA GATIMU, DIRECTOR OF CUSTOMER ADVOCACY, MICROSOFT
In this chapter, you will:
Learn why moving beyond one-time sponsorship to sustained commitment from leaders across the organization directly influences the impact AI can have
Explore how an AI council can help build trust by aligning AI initiatives with organizational goals and ensuring responsible innovation
Discover the importance of a transparent and innovative culture and learn why fostering such a culture is essential for integrating Copilot into ...
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