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Microsoft 365 Copilot Adoption: A practical guide for business leaders and consultants
book

Microsoft 365 Copilot Adoption: A practical guide for business leaders and consultants

by Mark Smith, Megan Smith
September 2025
Intermediate to advanced
305 pages
9h 1m
English
Microsoft Press
Content preview from Microsoft 365 Copilot Adoption: A practical guide for business leaders and consultants

Chapter 5

Capability

If you take two people, one of them is a learn-it-all, and the other one is a know-it-all, the learn-it-all will always trump the know-it-all in the long run, even if they start with less innate capability.

–SATYA NADELLA

In this chapter, you will:

  • Understand why it’s important to design training programs that will raise AI literacy for everyone in your organization to enable Copilot adoption

  • Explore foundational AI concepts that underpin AI literacy and allow the organization to develop a shared language when discussing AI and Copilot

  • Discover how to design and implement tailored training programs and lift the Copilot capability of your teams

Building AI literacy across your organization

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Publisher Resources

ISBN: 9780135468074