Introduced in 2017, Microsoft Teams quickly became the most rapidly adopted tool in Microsoft’s productivity suite history. Teams is a chat, file storage, collaboration, and live meeting tool. It organizes people and information around the concepts of teams, channels, chats, and meetings. It’s a modern-day “everything all at once” tool and, as such, has become Microsoft’s killer app. Most professionals I know use it for all of these things. Even calendar management, which was once the domain of Outlook, tends to happen more often in Microsoft Teams in organizations that have fully adopted Teams. Teams even provides file storage (which is really in SharePoint Online on the backend, but most users don’t need to know or care about that) via those channels.
Figure 8.1 shows the Teams interface with various functionalities related to Copilot. The chat icon gives you access to summaries of existing messages and assistance in creating new messages. The Teams icon is similar but enables you to access posts in channels and receive both generative and summative assistance from Copilot. Finally, the Calendar icon provides access to your calendar, where Copilot can help you with meeting summaries, action items, and agenda creation.
Copilot in Microsoft Teams offers similar functionality to what we’ve seen before in ...
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