Microsoft 365 Copilot At Work

Acknowledgments

I am deeply grateful to the remarkable individuals who provided unwavering support, motivation, and invaluable insights throughout this journey. Heidi, your early feedback was instrumental in helping me find my footing when I struggled to begin—thank you. To my friends Austin, Deepak and Sarah, your spirited discussions and firsthand insights into one of the largest Copilot deployments were incredibly enlightening. Michele and Ramadan, I am especially thankful for your early access to Copilot and for guiding me through the project’s intricacies. Katie Jackson, my Copilot “Partner in Crime,” our countless customer conversations shaped my perspective—thank you for being alongside me every step of the way. And to Dave Drinkwine, your example showed me that if you can write a book, then surely, I can too—thank you for that inspiration.

I would also like to acknowledge Sonny, who gave me my first full-time help desk “gig” out of college, and Ian, who helped me level up to sysadmin. Thanks to Nate and Amy—your technical expertise knows no bounds! Also, thanks to Julie for teaching me all about “Chad-GPT.”

Thank you to my father, Thomas Senior, and my stepfather, Rob, for getting me into computers and coding at such a young age. Thank you, Matthew Brewer, for getting me into AI and especially thank you, Ryan Jindra, for pushing me to learn and work hard. Your competitiveness with me to learn as much as we can was influential in me getting to where I am.

Finally, thanks ...