BUILDING TALENT

Middle managers are only as effective as their teams are strong, which makes building talent an important capability. What does it mean to build talent? Fundamentally, to build talent means to improve the abilities of your employees or others. A middle manager who excels in this skill would expect to have more team members get promoted, be recognized, and require additional responsibilities and challenges to remain satisfied. They become more attractive to other departments and other companies. For example, an engineering department manager lamented that her employees were being “picked off” by other departments. This may seem counterproductive, because you want to retain employees, but you are actually contributing to the overall ...

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