Chapter 10. THE INDISPENSABLE PARTNERSHIP—GOVERNANCE AND MANAGEMENT, BOARD AND STAFF

Our times are teaching us a lesson about the indispensability of effective governance and management in all three sectors—public, private, and social. Over the past several years, headlines and nightly newscasts have delivered tragic stories of failed leaders—chairmen, presidents, CEOs—unfaithful to mission, oblivious to fiduciary responsibility, disrespectful of the workforce, and disdainful of the stockholders' and the public interest.

After the shock and disbelief that we feel with each disclosure—and the list of failed and failing corporations, organizations, and public agencies grows longer—all of us who serve on boards or lead the management of an organization ...

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