Chapter 1. Understanding the Need for Accounting and Performance Management

This chapter defines the foundation for this book and answers the following general questions:

  • What is accounting management?

  • What is performance management?

  • What is the relationship between accounting and performance management?

  • Why do networks require accounting and performance management?

  • Why is accounting almost a stealth area within network management?

  • Which problems do accounting and performance management solutions solve?

  • How can the business use this information for network planning, redesign, and billing?

  • What aspects make up accounting and performance monitoring (data collection, data analysis, reporting, billing, and so on)?

By the end of this chapter, you will be able ...

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