This chapter defines the data collection methodology by asking those questions that are relevant for accounting or performance management projects:
What type of information to collect?
What level of detail is required in the data records?
How to meter the data records (metering is the process of collecting and optionally preprocessing usage data records at devices)?
Where to collect the data records?
How to collect the data records?
How to process the data records?
How to ensure data authenticity and integrity?
This chapter addresses all the questions you should ask yourself throughout your project’s evolution. The methodology explained in this chapter is well suited for both performance and accounting projects. ...