Introduction

Digital disruption, increasing complexity, rapid change, and the resulting transformation of industries and organizations have created the need for more agile attitudes, behaviors, processes, and cultures. Coping with ambiguity, complexity, uncertainty, and volatility is challenging even with an agile mindset. Becoming more agile is important for individuals, teams, and organizations for three major reasons: (1) the requirements for faster, more responsive execution requires a reduction in bureaucratic processes; (2) changing technology environments reward more customer-focused processes; and (3) rapid collaboration and communication is now a requirement.

Organization agility refers to the ability of employees to quickly adapt to ...

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