To start with, I am extremely grateful to the development, product management, and quality assurance team responsible for bringing BPM 11g to the market. The product, and hence this book, owes its existence to the tireless commitment and extreme professionalism of this team. It is a pleasure and a privilege to be a part of it. Within this great team, I would like to specifically thank Yogeshwar Kuntawar, who is always ready to roll up his sleeves and look into an issue, and whose timely help proved critical in creating this book. I also want to thank Ravi Rangaswamy for his input on Chapter 7.

I am also very thankful to the technical reviewers ...

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