Technical Design and Project Delivery Strategies
o far, we have described the overall approach to BPM in Chapter 9, and then we drilled into the critically important details of business process identification and selection in Chapter 10. In this chapter, we will look at the engineering details required to make the process executable. Here we will identify all the activities in a business process engineering life cycle, the roles required to support it, and finally discuss how to apply these activities using established project methodologies. ...