Skip to Content
Our House, 2nd Edition
book

Our House, 2nd Edition

by Antony Williams
September 2019
Intermediate to advanced
164 pages
4h 40m
English
Routledge
Content preview from Our House, 2nd Edition

Chapter 4

When to use the Laundry

When team members are not working cordially with each other – in open hostility, stony silence or destructive politics – their performance suffers.

Teams in difficulties often find it hard to speak openly about what is going on. Only some people, the loquacious ones, speak; others, the silent ones, hold their (non) peace.

This is where the Laundry Program can be useful.

In this chapter, ‘sorting one’s washing’ is used as a metaphor for revealing difficult issues in a team. After an elaborate warm-up, members are asked to write an item on each of three cards representing three categories of ‘washing’ – Heavy Soil, Regular Wash and Delicates. The items are then separated into three ‘laundry ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

The Kind Leader

The Kind Leader

Karyn Ross
How to Develop a Great Digital Strategy

How to Develop a Great Digital Strategy

Jeanne W. Ross, Cynthia M. Beath, Ina M. Sebastian

Publisher Resources

ISBN: 9781000650549