Index

A

Accessibility issues, 100–102

definition of, 103

Active conversations, 174

Adams, Jonathan, 64

Adjustments

dynamic, 165–166

in wave one, 157

Adoption of OID techniques, 173–174

aggressiveness in, 180–181

culture change in, 176–177

in-place deployment, 177–178

incremental, 181–182

leadership opportunities, 179–180

stakeholder-based culture for, 175–176

startup steps, 178

Aggressiveness in OID adoption, 180–181

Agile Alliance, 194

Agile methods, 194–195

definition of, 197

Aging population accessibility issues, 100

“Aha” moments, 182

Alexander, Christopher, 64

Alignment of stakeholder goals, 7, 105

capacity for, 106, 120–123, 126–127

definition of, 82, 126

client discussions, 41–43

defect issues, 127–128

end-user stakeholders, 38, 113

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