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Perfect Phrases for Project Management: Hundreds of Ready-to-Use Phrases for Delivering Results on Time and Under Budget by Karen Tate, Helen S. Cooke

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CHAPTER 12

Perfect Phrases to Manage Project Communications

Projects rely on communication to deliver success, both within the project team itself and with people outside the project. Some people who work in project management have attributed between 50 percent and 75 percent of their project problems to communication. Sometimes the problem is simply that the message was not well communicated. But sometimes people take things out of context, or hear and remember only the parts of the communication that they expected to hear, forgetting the rest.

Because we are human, there are differences in how we expect to hear a message or what interpretation we choose to put on what we hear. If you are running a project and have messages you want to get out ...

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