Introduction • xxix
wholesale distributors, reverse distributors have their own “big three.”
e big three reverse distributors are GENCO, Inmar, and Stericycle. ey
have rich histories and oer a wide variety of returns services. e Drug
Quality and Security Act largely ignores returns. However, we review how
Title II of the Drug Quality and Security Act, through its mandated prod-
uct identiers and product tracking, provides a wonderful opportunity
for pharmaceutical drug companies to determine the why behind returns.
We show the connection between the why behind the returns and how to
lower the cost of returns through adjustments in the forward supply chain.
Chapter 8 covers the “lettered” government agencies. ere are sev-
eral agencies t ...