Pharmaceutical Supply Chain

87

6

The Customer/Patient Touchpoint—

Literally and Electronically:

Internet Pharmacies, Pill Mills,

and Other Lurking Dangers

OVERVIEW

In Chapter 5, we were le standing in line, waiting for our prescription

to be lled by the pharmacist. ere are many sick people waiting in line,

and the pharmacists and their assistants are working very hard to ll

everyone’s prescription. ere are multiple ways that a customer or patient

can get a prescription lled.

e most common way is to have the prescription sent to the pharmacy

by the doctor or nurse and to have the patient pick up the needed pharma-

ceutical drugs. Patients can also use mail-order pharmacies ...