Polarity Management™: Identifying and Managing Unsolvable Problems

Book Description

Some complex problems simply do not have "solutions." The key to being an effective leader is being able to recognize and manage such problems. Polarity Management presents a unique model and set of principles that will challenge you to look at situations in new ways. This is an exceptional title for use as a text in university level courses on management. Included are exercises to strengthen your skills, and case studies to help you begin applying the model to your own unsolvable problems.

Table of Contents

  1. Polarity Management™: Identifying and Managing Unsolvable Problems
    1. Copyright
    2. Dedication
    3. Polarity Management™ Associates: Our Deeper Purpose
      1. Purpose Number 1
      2. Purpose Number 2
    4. Polarity Management Products and Services
    5. Acknowledgments
    6. About the Author
    7. Introduction
      1. Current Trends are Polarities to Manage
      2. Polarity Management Skills Will Make You a More Effective Leader
    8. Chapter 1: Teamwork Is Not a Solution
      1. A Workshop That Included Team Building
      2. Polarity Management
      3. Back at the Workshop (1/2)
      4. Back at the Workshop (2/2)
      5. Polarity “Two-Step”
      6. Summary
      7. Exercise
    9. Chapter 2: Breathing New Life into Your Organization
      1. Breathing Is a Polarity Management Process
      2. Summary
      3. Exercise
    10. Chapter 3: The Misunderstood Leader
      1. Should a Leader Be Clear or Flexible? Yes.
      2. Seeing the Whole Picture
      3. The Misunderstood Leader
      4. Summary
      5. Exercise
    11. Chapter 4: Being “Right” Is the Easy Step
      1. Accuracy and Completeness
      2. Letting Go to Get More
      3. Self-Empowerment and Control
      4. Summary
      5. Exercise
    12. Chapter 5: Crusading and Tradition Bearing
      1. Crusading and Tradition-Bearing Forces at Odds in the “Individual/Team” Dilemma
      2. The Crusading Force
      3. The Tradition-Bearing Force
      4. Crusading
      5. Ineffective Crusading
      6. Effective Crusading
      7. Effective Tradition Bearing
      8. Summary
      9. Exercise
    13. Chapter 6: A Problem to Solve or a Polarity to Manage?
      1. Why Ask?
      2. How Do You Know If You Have a Polarity to Manage?
      3. The Criteria Questions
      4. Polarities to Manage
      5. Problems to Solve (1/2)
      6. Problems to Solve (2/2)
      7. Summary
      8. Exercise
    14. Chapter 7: How to Recognize a Well-Managed Polarity When You See One
      1. Managing a Polarity Well
      2. Individual Responsibility and Organization Responsibility
      3. The Individual Responsibility Pole
      4. The Organization Responsibility Pole
      5. Managing Polarities Effectively
      6. Well-Managed Polarity
      7. Poorly Managed Polarities
      8. The “Downside to Downside” Story
      9. The “Stuck in One Downside” Story
      10. Summary
      11. Exercise
    15. Chapter 8: Two Departments in Conflict
      1. Working with Key Polarities Underlying Multiple Issue Conflicts
      2. The Invitation
      3. The Planning Meeting
      4. Small Groups Dealing with the Issues
      5. Summary
      6. Exercise
    16. Chapter 9: Action Steps
      1. From Theory to Application
      2. Three Polarity Pitfalls
      3. Summary
      4. Exercise
      5. Conclusion
    17. Supplement
      1. Outline and Section Summaries
    18. Section A: An Owner and a Manager Struggling with Change
      1. Crusading for “Change”
      2. Does This Owner Want Change or Not?
      3. The One Pole Myth
      4. What to Do?
      5. Summary
      6. Exercise
      7. Assignment:*
    19. Section B: Tough/Love in the Workplace
      1. Tough Love
      2. Conditional Respect (Doing) and Unconditional Respect (Being)
      3. The Upside of Conditional Respect (L+): People Respected for What They Do
      4. The Upside of Unconditional Respect (R+): People Respected for Who They Are
      5. The Downside of Conditional Respect (L–): People Are Simply a Means to Organization Profits
      6. The Downside of Unconditional Respect (R–): People Lack Accountability for What They Do
      7. Why Not Celebrate What We Do and Who We Are?
      8. Summary
      9. Exercise
    20. Section C: How Participatory Management Gets into Trouble
      1. Two Management Trends
      2. Autocratic/Participatory
      3. Centralized Decisions and Decentralized Decisions
      4. The Decision Continuum
      5. Pushing Decisions Down
      6. Pushing Decisions Out (1/2)
      7. Pushing Decisions Out (2/2)
      8. Summary
      9. Exercise
    21. Section D: The Joys of Stress and Tranquility
      1. The Joys of Stress and Tranquility (1/2)
      2. The Joys of Stress and Tranquility (2/2)
      3. Summary
      4. Exercise
    22. Section E: Generic Polarities
      1. Generic and Sister Polarities
      2. Part/Whole
      3. The Four Quadrants of Part/Whole
      4. Uniqueness and Connectedness Are a Given
      5. Expanding the Quadrants
      6. Self/Other
      7. Special Note
      8. Summary
      9. Exercise
    23. Section F: Values: The Art and Science of Polarity Management
      1. Value-Bound Structure and Value-Free Dynamics (1/2)
      2. Value-Bound Structure and Value-Free Dynamics (2/2)
      3. Structure Is Value Bound
      4. Dynamics Are Value Free
      5. Building Common Ground
      6. Some See It as a Problem to Solve
      7. The Merged Pole Myth
      8. Summary
      9. Summary and Review Exercise
      10. Exercise
      11. Well or Poorly Managed
    24. Section G: Capitalism and Socialism: Neither a “Solution,” Neither a “Mistake”
      1. Individual and Community
      2. Trends in Business and Industry
      3. The Crusade toward Freedom and Uniqueness
      4. The Crusade toward Equality and Connectedness
      5. The Inability of Crusaders to See the Whole Dilemma
      6. The Inability of Tradition Bearers to See the Whole Dilemma
      7. Summary
    25. Appendix: Polarities Lists (1/2)
    26. Appendix: Polarities Lists (2/2)
    27. Resources
      1. Additional Resources
      2. Polarity Management Associates

Product Information

  • Title: Polarity Management™: Identifying and Managing Unsolvable Problems
  • Author(s): Barry Johnson
  • Release date: January 1996
  • Publisher(s): HRD Press
  • ISBN: 9780874251760