January 1996
Intermediate to advanced
288 pages
5h 36m
English
Content preview from Polarity Management™: Identifying and Managing Unsolvable Problems
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Polarity Management
58
set of diagonal quadrants), they will feel very right about their cru-
sade and think that those opposing them are very wrong.
From this perspective, it is easy to see how crusaders, blind to
the upside of what they are complaining about and blind to the
downside of the “ideal” situation toward which they are crusading,
can become self-RIGHTeous and extremely frustrated with those
who oppose their crusade.
At the same time, crusaders are essential to the health of the sys-
tem. They are the push to inhale when the organization has been
exhaling too long or the urge to exhale when the organization has
been inhaling too long. To ignore them or stifle their crusade leads
to a poorly managed polarity that is foolish in ...
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