Polarity Management™: Identifying and Managing Unsolvable Problems

Polarity Management

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3) More individual resistance.

There are limits to an employee’s ability to say, “I’ll do my best

regardless of the organization’s poor policies and practices and

its unwillingness to respond to my input.” What was a challenge

becomes a drag. The organization’s lack of responsibility leads

down a well-worn path from enthusiasm to apathy to rebellion.

The Organization Responsibility Pole

The Organization Responsibility pole (R) is focused on the organiza-

tion’s practices and policies and their effect on people’s ability to do

their jobs. When those practices and policies get in the way rather

than help, they should be changed. Changing them in a positive man-

ner empowers the individual and the organization by increasing ...